About Us

At uSource, we understand the unique challenges faced by property managers and service providers.

About Us

At uSource, we understand the unique challenges faced by property managers and service providers.

The uSource effect:

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Improved Service Efficiency

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Operation Expenses Reduction

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Increased Billable Service Revenue

The uSource effect:

At uSource, we simplify facility management by connecting property managers and service providers through an intuitive, technology-driven solution.

 

Our hub centralizes operations, streamlines communication, and delivers real-time insights—empowering teams to work smarter, not harder

Meet our founder: Alexander Melgar

Alexander Melgar

CEO & Founder

Alexander Melgar is a visionary entrepreneur with a passion for innovation in the facility maintenance and service industries. With over two decades of experience, he has built and led high-performing organizations, streamlining operations, reducing costs, and driving significant growth.

As CEO of Ambassador Services, Alexander spearheaded a 157% revenue increase while maintaining a 92% customer retention rate. Frustrated by the lack of efficient technology for service businesses, he founded uSource—a platform designed to simplify workflows, enhance communication, and empower companies to scale.

Named one of Houston's Most Admired CEOs in 2022 and one of Magnate View's Top 5 Changemakers Defining the Future of Innovation in 2024, Alexander is committed to mentoring entrepreneurs, fostering strategic thinking, and creating solutions that transform industries. With uSource, he continues to push the boundaries of innovation, helping businesses operate smarter and grow faster.

"The future isn't something we wait for.
It's something we build"
- Alexander Melgar

Our Story

Our Story

Alexander went from a janitor to growing a National Facility Maintenance company that has grown to over 900 employees. From his successes he has had the honor in consulting multiple facility maintenance companies to improve their strategy, leadership, and procedures.

  • Why uSource was created?
    Alexander created uSource to provide other CEOs in the Facility Maintenance space with the tools he wished he had when he was growing his business. As he scaled and used multiple platforms, he noticed limitations were placed on him and his business. The two main issues:
  • Limited Visibility
    "When you go from 5 employees to 200 to 500, every layer requires a different level of visibility, control, delegation and leadership" - Alexander Melgar.
  • Difficult Adoption
    uSource was created to connect 2 industries, Property Managers & Service Providers, into one platform for Facility Maintenance Leaders, to manage their business intuitive tools, scale profitably, and most importantly love using it for its simplicity.
    "Most platforms would be so complicated I would need to have someone specialized for this platform, tough to scale that way. Not to mention they wanted me to be in a contract, pay a lot upfront, or buy brackets regardless if I used them or not. That wasn't profitable or scaleable for us" - Alexander Melgar.
    He knew the difference between successful and unsuccessful businesses was access to information, strategic decisions, and time allocation. This is why he created uSource.
chevron_right Our Mission

At uSource, we transform facility maintenance and property management by connecting them in one hub. Allowing both industries to maximize productivity, reduces costs, and enhances service delivery.

We empower businesses with real-time visibility, seamless collaboration, and intuitive tools, enabling them to scale efficiently and operate with excellence.

Through innovation and simplicity, we help leaders reclaim their time and focus on what truly matters—growth and success.

chevron_right Our Vision

To be the #1 software for small and mid-sized facility maintenance businesses, setting the industry standard with user-friendly that offer unparalleled visibility, accessibility, and scalability.

We envision a future where facility service leaders effortlessly manage operations, make strategic decisions with confidence, and drive long-term success—all through uSource. Once you experience uSource, you’ll never see your business the same way.
Our Mission
Our Vision
Born from industry experience, we understand the challenges of fragmented workflows, manual processes, and disconnected tools.

uSource bridges these gaps with a single, seamless interface that enhances productivity, reduces costs and elevates service quality.
About us – Benefits

Why Choose uSource?

Enhanced Collaboration

Enhanced Collaboration

Connect your team, vendors, and clients seamlessly for improved communication and coordination.

Increased Efficiency

Increased Efficiency

Reduce administrative burden, improve productivity, and free up your time to focus on growth.

Data-Driven Decisions

Data-Driven Decisions

Access real-time data and actionable insights to make informed decisions that drive business success.

Customer-Centric Approach

Customer-Centric Approach

We are committed to providing exceptional support and ensuring your success with uSource.

Streamlined Operations

Streamlined Operations

Simplify maintenance requests, automate workflows, and gain valuable insights into your business performance.

Join us today!


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