Case Study – Ambassador Services

The Challenge

Since 2007, Ambassador Services, led by Carlos Telles, has been a powerhouse in serving national accounts across the USA. However, they faced significant operational hurdles:

• Team Troubles: Different departments were using varied platforms, making collaboration challenging.
• Info Maze: Gathering scattered information was like navigating a maze, causing major headaches.
• Doc Drama: Keeping important documents safe and organized was tough, with the constant risk of losing critical paperwork.

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